NEON Wallet Issue


#81

Yep… A case of software bug, most likely. It needs to be addressed to the DevTeam. You maybe would not be able to get a refund, because it’s “as is” software and they say that they can’t be held responsible for the case of lost/stolen funds. But you will help them to make software better.
By the way, what version did you use?


#82

The latest version. 0.0.4


#83

And those 65 NEO just sit there for eternity unclaimed. WTF?!


#84

Well if it happened once they should be able to replicate it. Free the neos and make it better/everyone happy. I also do not write code so this is uneducated thought.


#85

Unfortunately, probably not. I’m so sorry this happened!


#86

That’s possible, unfortunately. But you can reach devs. I’m sure they would help. I even think, that there should be the correct ID in log files somewhere (the addresses just don’t appear from out of nowhere for no apparent reasons).

For now, I’m sorry I couldn’t help.

By the way, generate a new wallet as your current ID is already shown here.

Stay safe and all the best


#87

Thanks mate, yes of course I won’t be using this specific wallet (or NEON at all for that matter) from now on.


Problem with Neon Wallet HELP!
#88

Haha thanks anyway, mate. Yeah, really sucks! I was so methodical about it too. Did my research, took my time, made sure it was all legit and peer-reviewed and then… bam! 65 Neo gone forever!


#89

I always do a small test transaction on any NEW wallet that I create to see if everything went correctly. Just for future reference my friend


#90

Yep, did a test transaction but never logged in and out again before sending the whole package. Ugh…such an idiot!


#91

Know the feeling lost 5 neo 2days ago using this wallet. Bad thing is when transfering the neo didn’t even turn up.
Have emailed support but haven’t heard anything from them yet.


#92

I had the exact same issue. here is my link: https://neotracker.io/address/ALNjCMdjXuo1y7PgcGGcexNMAcRFSmN9kY

Curious, were you sending to Bittrex?


#93

I have been using NEON for a while now and I have had no problems… interesting story. Always double check before sending out that the first and alst 4 digits match up


#94

Anyone try the new 0.1.0 NEON wallet? Windows won’t run the app, Unknown Publisher?

must say. over the last several months, no bueno experiences with neon, muey mal actually.


#95

I ran it, had to disable vpn and firewall software first though.


#96

Sorry for your loss. If I recall there was another user here with a similar problem. Search the archives, I don’t think he found a solution sadly.

@G.I.Crypto


#97

Hey guys, anyone having issues sending nep-5 tokens out of neon wallet? Trying to send DBC, QLC, to kucoin wallet, but the wallet is not allowing me to send anymore, all was good a few weeks ago. So, I tried to send coins to my other neon wallet (ledger nano account) and it won’t allow it either. Not sure how to handle this. Any advice would be much appreciated. I did upload the update version 0.2.5. Anyone having issues as well? I do have gas. (LOL sounds wierd saying that!)