I am having some issues with the NEON wallet that are doing my head in. the scenario is this: I download the NEON wallet and install no problem and then set up a new wallet. It generates a private key for me which I saved in screenshot format and emailed to myself and backed up to a second location immediately. I then logout of the program and when I log back in I have zero balance! After a couple of hours scrolling through the forums, I find that plenty of other people have had the same issue! What seems to be unique about my case is that I have been issued with a private key for a wallet that had a different address to the one I sent it to. As in I set up a wallet with the following address:
But was issued with a private key for a different address! That being:
So now on neotracker.io I can see the balance of my NEO coins but they’re
in a wallet that I have no private ID for because the ID that was generated
before I sent them through was for a different wallet. As in the wallet on the
start-up screen and the address of the one when I was in the program (the one I actually used thinking that was my actual address) are different!
How on earth do I rectify that? Why would that be the case in the first place?
And where do I go from here?
Please help, this is sooooooooo annoying…