I seem to have misplaced my monero


#1

I’m kind of a noob. I hope someone can point me in the proper direction.
I’ve been mining monero at mining pool hub. I implemented a payout to my monero wallet on my computer. The deposit never showed up. Mining pool hub said everything looked good on their end, so I updated to the latest monero wallet. Still nothing. I’m sure the address I used was good. I’ve used it in the past.

Who do I contact about trying to figure out what went wrong?


#2

Does monero have a block explorer where you can check the transactions manually for yourself? I would start there first with the transaction IDs in hand. I look for the confirmation numbers too. Since this is Crypto, you don’t get much support from exchanges and when you do the support is weak. They expect you to know everything there is to know about Crypto. Centralized Exchanges, even large ones like Coinbase just don’t have decent support. Decentralized exchanges are very new still, but in my experiences they are not much different. There space lacks good support communities like this place here.


#3

Yea, I think so. But, it’s a privacy coin, so if I’m looking in the right place, my address doesn’t show up. If I try to search my address, Monero thinks I’m spying on somebody and says “NO”. So, I’m not really sure what I’m looking at.

Here’s the link that Mining Pool Hub sent me: https://moneroblocks.info/search/d68281893724cb06abaa22d28a57f6e158f40beeb4878c0f6df5e9b134efcad7


#4

are you running full node and is it fully synced? you may need to reset the block history or run a remote node for faster sync if privacy isnt a main concern

thats with the monero gui wallet by the way i havn’t used any other ones
iv had experiance in the past where the wallet was still open when windows shutdown and the sync or block history gets stuck


#6

Yes, full node, monero gui wallet for mac.

Can you point me to info on what a remote node is, and how to reset the block history?


#7

i havn’t done it on a mac but you will need to find the directory ~/.bitmonero/lmdb/data.mdb and delete “data.mdb”
heres the help link https://monero.stackexchange.com/questions/6242/how-to-restart-new-blockchain-sync
thats will delete the block history and you will have to re sync from the very begining

here link how to setup remote node https://getmonero.org/resources/user-guides/remote_node_gui.html


#8

i use remote node because it saves 30gb of ssd space but full node are more secure and private


#9

Thank you for taking the time to help me.

This fixed my problem! :smile:

All my monero are at home where they belong. :slight_smile: